City Admin Portal

Setting up new challenges and rewards in the Admin portal

18 Articles

  • Creating new challenges Challenge description and images To get started, log in and click  Create new challenge.   Step 1: Name the challenge, add short...
  • Challenge settings Challenge settings After setting up the description and images, select the challenge settings. There are three types of challenges: ...
  • Challenge details Challenge details Challenge details are optional. Leave the detail fields blank if not applicable to the challenge, or fill in any...
  • Finalise and display your new challenges   Finalise and display challenge To receive email notifications each time a participant joins, switch the notifications slider to  YES....
  • Tips to create engaging challenges Creating engaging challenges for users 1. Have a clear call to action Work out the challenge objective. Do you want participants to take...
  • Editing a challenge Editing a challenge   You can edit a challenge at any time by logging into your account and going to  Manage challenges. Click the edit...
  • Viewing your challenge reports and analytics Viewing your challenge reports To view and download challenge reports, go to  Manage challenges and click the magnifying glass icon next...
  • Managing image/video submissions Managing image and video submissions   Learn and Earn, Pledge and Take Action code challenges are all automated in the awarding of...
  • Duplicating existing challenges Duplicating existing challenges You can duplicate a challenge at any time by logging into your account and going to  Manage challenges....
  • Deleting your challenges Deleting a challenge To delete a challenge, log into your account and going to  Manage challenges. Click the  edit icon to the right of...
  • Analytics and data-sets How to create a Data set 1. Log into your admin account and  click on  'Create new data set' from the menu on the left. 2. Start by...
  • Pushing challenges to your datasets Send a notification to your Data set You can use Data sets to push out an instant email notification for a specific challenge. 1. Log...
  • Exporting your data sets View or export data set list 1. Log into your admin account and  click on  'Manage data sets' from the left menu. 2. Locate the data set...
  • Editing and deleting your data sets How to edit or delete an existing data set 1. Log into your admin account and  click on  'Manage data sets' from the left menu. 2....
  • Handy tips   General Using an up to date browser When accessing the admin portal, make sure you are using an updated web browser like Google Chrome...
  • Promote your venues Benefits for your venues Promote your venues for FREE: create and manage engaging rewards online in a few easy steps. Increase...
  • Managing redemptions Log into your admin account and choose  Redemptions from the sidebar menu.   Click the View details button next to any reward to see and...
  • Adding a barcode to your reward You can add a barcode to a new or existing reward. For new rewards, click  Create new. For existing rewards, click  Manage rewards, then...
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